Store Introduction

Welcome to Molk, your unique destination for retail shopping in Kuwait. We offer a wide range of carefully selected products to meet your daily needs with a modern touch and high quality, along with a smooth and secure online shopping experience.

📜 Terms & Conditions

1. Acceptance of Terms

By using the Molk website, you agree to comply with all the stated terms and conditions. If you do not agree, please do not use the website.

2. Use of the Website

Users must be 18 years old or above, or under the supervision of a parent/guardian.
The website must not be used for any illegal or unauthorized purposes.
We reserve the right to suspend or terminate any account that violates these terms.

3. Products & Pricing

All prices are listed in Kuwaiti Dinar (KWD).
We strive for accuracy; however, unintentional errors may occur.
We reserve the right to modify prices or discontinue products without prior notice.

4. Orders & Payment

Orders are confirmed once the payment is successfully completed.
We reserve the right to cancel any order in case of errors or product unavailability.

5. Shipping & Delivery

Orders are prepared within 2–5 business days.
Delivery time may vary depending on the area within Kuwait.
We are not responsible for delays caused by shipping companies.

6. Intellectual Property

All website content (texts, images, designs) is owned by Molk and may not be used without permission.

🔒 Privacy Policy

1. Information Collection

We collect the following data:

Name, phone number, email address
Shipping address
Payment details (securely processed)

2. Use of Information

We use your data to:

Process orders
Improve user experience
Send offers (with your consent)

3. Data Protection

We are committed to protecting your data and do not share it with third parties except when necessary (such as shipping or payment providers).

4. Cookies

We use cookies to enhance user experience and analyze performance.

5. User Rights

You can request to modify or delete your data at any time by contacting us.

🔄 Return & Exchange Policy

1. Return شروط

Products can be returned within 7 days of receiving the order.
Items must be in their original condition (unused and in original packaging).
Damaged products due to misuse will not be accepted.

2. Exchange

Products can be exchanged within 7 days, subject to availability.

3. Non-returnable Items

Discounted products
Personal items
Custom-made products

4. Shipping Fees

Customers are responsible for shipping costs for returns or exchanges unless the error is from our side.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 24 hours. A replacement or compensation will be provided free of charge.

📞 Contact Us

For inquiries or support:
Phone Number: 96566602004

Terms & Conditions

Return Policy

Shipping Policy